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Project Delivery Sofmen has delivered over 95% of its projects at or before the agreed upon deadline and within the exact budget. In addition Sofmen has delivered 100% of its projects at specification. Sofmen’s customers depend on our skills and abilities to ensure that contingency plans are never enacted
Process Discipline
Sofmen uses processes and systems which allow standardization and repeatability called Agile. Sofmen’s Agile process minimizes risk by developing software in short amounts of time. Sofmen develops software during one unit of time which is referred to as an iteration and may last from one to four weeks. Each Sofmen iteration is an entire software project: including planning, requirements analysis, design, coding, testing, and documentation. The goal is to have an available release (without bugs) at the end of each iteration and at the end of each iteration, the team re-evaluates project priorities.
Sofmen’s Agile method emphasizes face-to-face communication over written documents and includes a full staff of testers, interaction designers, technical writers, and managers.
Our Agile method also emphasizes working software as the primary measure of progress. This means that Sofmen’s customers benefit with projects that are delivered on time, on budget and at specification.
Cost-reduction Expectations Traditional IT outsourcing claims a 30-40% reduction in overall costs but Sofmen has achieved a 60 to 70% cost reduction for its customers. Sofmen’s cost reduction is usually achieved starting in the first month, which is unique in the industry and is largely due to our 90% employee retention (since its inception in 2002). In addition, Sofmen provides thorough employee training, and access to a highly talented local pool of technical resources from over 50 engineering colleges. Therefore, Sofmen’s customers to see returns much more quickly. In essence, Sofmen reduces the learning curve since all of its employees are cross-trained on processes, systems and technologies.
Data security/protection Sofmen uses world - class infrastructure to secure client’s data. Sofmen has a dedicated T-1 line and VPN with the highest levels of security protecting our customers’ information and privacy.
No Scope Creep Comfortable with a moving target - team works in an environment where scope always changes.
Innovative Continual thought process - team is capable of handling the situations - change requests and new ideas
Sofmen uses U.S. based project managers and architects thereby reducing the opportunity for scope creep. Most scope creep occurs due to a lack of communication between offshore IT companies and their customers. When communication is low or nonexistent, expectations are missed. Sofmen uses high-level, consistent communication processes to ensure that every project deliverable is tracked and monitored. If there is any deviation to a given project plan, Sofmen project managers immediately communicate with the customer to find a reasonable solution.
US Based Project Management Sofmen has US based project managers available to work with your company to help facilitate and accelerate project delivery. Depending on your engagement model, taking advantage of our US experienced project managers will benefit your company by having point of contact available anytime you have questions or have meetings during US business hours.
US Principal US Hours and available to the team. (executive sponsor) All of Sofmen’s off-shore employees are trained in U.S. practices, customs and language. Sofmen ensures that each of its employees fully understands the U.S. customer base. This is very important for cultural alignment which ensures that Sofmen’s customer needs are met.
Knowledge Transfer
Sofmen has our rapid deployment plan which enables companies to transfer knowledge up to 10 times faster than those of our competitors. Our process begins with a customer facing architect who understands customer systems. The architect then creates a roadmap for knowledge transfer thereby educating the offshore team on business knowledge helping the team to ramp quickly.
Sofmen has highly trained, processed driven employees combined with us customer facing architects. In the end customer information and knowledge is transferred quickly and easily thereby reducing the inefficiencies seen with other IT off-shoring organizations
In the Inc outsourcing arena, it is common to see customers how to do the 11th 20% decline in productivity during the first year of an offshore slash about source agreement this is due to a great deal of time that is then transfer a technical and business knowledge.
Retained Business Knowledge
Sofmen is sensitive to a business knowledge that resides with its customers and their staff. Sofmen knows that much of this information is proprietary and revise our customers their competitive advantage. We have processes and practices in place to ensure our customers’ business knowledge is never compromised.
Turnover of key personnel
Since 2002 Sofmen has had a 90% retention rate throughout this entire employee base, and a 100% retention rate at the executive level. Sofmen has put in years of work and hundreds of thousands of dollars to make Sofmen’s environment one of the best places to work. It is common to see a 15 to 20% turnover on a given project with other offshore/outsourcing companies. Sofmen has virtually a zero turnover rate on a given project. This means Sofmen’s customers will not have to deal with new faces in the middle of a project unless they are added due to an increased project scale.
Sofmen has delivered over 95% of its projects at or before the agreed upon deadline and within the exact budget. In addition Sofmen has delivered 100% of its projects at specification. Sofmen’s customers depend on our skills and abilities to ensure that contingency plans are never enacted
